If you go into the game folder, and delete the file "dbghelp.dll" there, this problem should be resolved. It seems Generals, specifically, has an issue with DirectX that is caused by a malfunctioning dll in the game folder that was actually left there from testing. The game can't actually use the DirectX 10/11/12 that is installed on windows machines by default nowadays, so updating to the latest DirectX will not help you. Web another way to try and fix the login status exception error is by switching servers if you havent already made too much progress with your character. If you go into the game folder, and delete the file "dbghelp.dll" there, this problem should be problem is that the "or higher" refers to higher versions of DirectX 8/9, not higher versions of DirectX beyond 9. Since this is a completely separate thing, it will not interfere with your installed higher-version DirectX. After the installation finished, delete the folder you unpacked everything in.
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